FAQ

What countries do you ship to?

Currently we ship to Australia, Hong Kong, Malaysia, New Zealand, Singapore, UAE , UK and USA.
Do you provide tracking details?

Yes, we email you your tracking details once your order is ready to ship.
Do you deliver to regional areas in Australia?

Yes, we do ship to regional areas but there may be an extra shipping fee. Please contact us to get an accurate shipping cost.
What is your return policy?

We follow Australian Consumer Law's Refund Policy, details can be found here.
What happens if the product gets damaged during transit?

Our packaging has been built to withstand the journey from our workshop to you. In the rare chance your product has been damaged during shipping we will arrange to replace, repair or refund the product at our cost.
What if I change my mind after receiving the product?

We typically do not offer refunds for a change of mind as most of our products are made to order. That being said we make our products for others to enjoy, if you are dissatisfied with the product please contact us immediately and we'll endeavour to resolve the issue.
What about duties and taxes for international orders?

International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.

What countries do you ship to?

Currently we ship to Australia, Hong Kong, Malaysia, New Zealand, Singapore, UAE , UK and USA.
Do you provide tracking details?

Yes, we email you your tracking details once your order is ready to ship.
Do you deliver to regional areas in Australia?

Yes, we do ship to regional areas but there may be an extra shipping fee. Please contact us to get an accurate shipping cost.
What is your return policy?

We follow Australian Consumer Law's Refund Policy, details can be found here.
What happens if the product gets damaged during transit?

Our packaging has been built to withstand the journey from our workshop to you. In the rare chance your product has been damaged during shipping we will arrange to replace, repair or refund the product at our cost.
What if I change my mind after receiving the product?

We typically do not offer refunds for a change of mind as most of our products are made to order. That being said we make our products for others to enjoy, if you are dissatisfied with the product please contact us immediately and we'll endeavour to resolve the issue.
What about duties and taxes for international orders?

International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.

What countries do you ship to?

Currently we ship to Australia, Hong Kong, Malaysia, New Zealand, Singapore, UAE , UK and USA.
Do you provide tracking details?

Yes, we email you your tracking details once your order is ready to ship.
Do you deliver to regional areas in Australia?

Yes, we do ship to regional areas but there may be an extra shipping fee. Please contact us to get an accurate shipping cost.
What is your return policy?

We follow Australian Consumer Law's Refund Policy, details can be found here.
What happens if the product gets damaged during transit?

Our packaging has been built to withstand the journey from our workshop to you. In the rare chance your product has been damaged during shipping we will arrange to replace, repair or refund the product at our cost.
What if I change my mind after receiving the product?

We typically do not offer refunds for a change of mind as most of our products are made to order. That being said we make our products for others to enjoy, if you are dissatisfied with the product please contact us immediately and we'll endeavour to resolve the issue.
What about duties and taxes for international orders?

International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.

What countries do you ship to?

Currently we ship to Australia, Hong Kong, Malaysia, New Zealand, Singapore, UAE , UK and USA.
Do you provide tracking details?

Yes, we email you your tracking details once your order is ready to ship.
Do you deliver to regional areas in Australia?

Yes, we do ship to regional areas but there may be an extra shipping fee. Please contact us to get an accurate shipping cost.
What is your return policy?

We follow Australian Consumer Law's Refund Policy, details can be found here.
What happens if the product gets damaged during transit?

Our packaging has been built to withstand the journey from our workshop to you. In the rare chance your product has been damaged during shipping we will arrange to replace, repair or refund the product at our cost.
What if I change my mind after receiving the product?

We typically do not offer refunds for a change of mind as most of our products are made to order. That being said we make our products for others to enjoy, if you are dissatisfied with the product please contact us immediately and we'll endeavour to resolve the issue.
What about duties and taxes for international orders?

International orders may be subject to customs and import duties upon arrival at the destination country, which are the responsibility of the recipient and can vary by country. Failure to pay these fees may result in the shipment being abandoned and forfeit any potential for a refund or replacement.

Furniture. Updated.